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LG CNS to develop AI transformation road map for 14 airports across Korea
By Lee Gyu-lee, The Korea Times - LG CNS
has secured a project from the Korea Airports Corp. (KAC) to develop an
artificial intelligence (AI) transformation road map for 14 airports
nationwide, as the company expands its efforts to drive AI adoption across the
aviation sector.
The project aims to develop a long-term
AI strategy and execution road map for 14 major airports, including Gimpo,
Gimhae and Jeju international airports, focusing on how AI can improve
operational efficiency, enhance passenger experience and strengthen safety
management.
KAC, designated as an AI-leading
institution by the Ministry of Finance and Economy, has been pursuing 50 AI
innovation initiatives since last year under its goal of building future
airports through AI innovation.
Under the initiative, LG CNS will help
KAC establish a comprehensive master plan, covering the full AI transformation
process from AI strategy consulting and AI/data architecture design to AI
governance frameworks, proof-of-concept projects and execution plans for
follow-up initiatives.
“This project goes beyond a conventional
IT strategy initiative, as it will help define the direction of AI
transformation for Korea’s airport industry,” said Bae Min, LG CNS’ senior vice
president and head of the Finance and Public Business Division.
“Leveraging LG CNS’ AX (AI
transformation) capabilities, we will contribute to realizing KAC’s vision of
AI-powered future airports.”
One of the key areas being explored is
an AI agent-based safety management service. Under the system, airport staff
can report incidents through voice input, with an AI agent automatically
organizing the information, generating draft reports and providing response
guidance based on the situation.
LG CNS said it plans to leverage its AX
expertise across industries, including public services, finance, manufacturing
and logistics, as well as its capabilities in generative AI, agentic AI, cloud
and data technologies.
The company aims to help KAC improve
operational efficiency and customer experiences while expanding its AX business
into the airport and aviation sectors.
